Pricing & Packages

Choose the plan that suits your jewellery business best. From flexible monthly options to annual packages with the greatest savings, every plan is designed to elevate your reputation, collect more reviews, and grow your sales.

SERVICE & PROCESS

What exactly does TrustBuilt do?

We create and manage a fully branded review system that helps you consistently collect Google reviews, the kind that builds trust, boosts visibility, and grows sales. Everything is personalised to your brand and managed discreetly in the background.

How does it work?

After each sale, you (or your team) submit a client’s name and contact info through your branded Review Drop-Off Form. A few days later, we send a warm, polite message on your behalf, guiding happy clients to leave a review, while giving others the option to leave private feedback.

Is everything done for us?

Yes. From setup to ongoing review messages, we handle it all behind the scenes. No logins. No dashboards. No extra work for your team.

How long does setup take?

Your system will be branded and ready within 3–5 working days once we have everything we need.

PRIVACY & COMPLIANCE

Is client data safe?

Yes. Data is handled securely, used only for review requests, and deleted within 30 days. You stay in full control of who is contacted.

Are you GDPR compliant?

Completely. We never store data long-term, never resell it, and never contact clients beyond the agreed purpose.

Do we need to inform clients first?

Most jewellers already have consent to contact clients post-purchase. If needed, we can provide simple wording for receipts to stay fully transparent.

CLIENT EXPERIENCE

Will clients find TrustBuilt annoying?

Not at all. Each client receives one warm, personal invitation, followed, if needed, by a single gentle reminder a week later. After that, we stop. No chasing, no spam. Happy clients are usually glad to support your business when asked in the right way.

What if a client had a sensitive reason for buying?

That’s why you choose who’s contacted. If a sale feels sensitive, whether a bereavement, a discreet gift, or a repeat buyer, you simply don’t submit them. You stay in control.

What if someone leaves a bad review?

It’s unlikely, because only your happiest clients are invited to leave one. Everyone else is guided to private feedback so you can handle it discreetly.

RESULTS

How will we know it’s working?

You’ll receive a clear, visual report each quarter showing review growth and Google visibility, no dashboards, no learning curve.

How many reviews can we expect?

That depends on how many clients you serve and submit. Most jewellers see noticeable growth in reviews (and more sales conversations) within the first few weeks.

Will this help us rank higher on Google?

Yes. Frequent, high-quality reviews help improve your local search ranking, making your business more visible and more likely to be chosen.

PRICING & PLANS

What do your plans include?

Every plan includes your branded review request system, custom messaging, intelligent filtering, and a quarterly insights report. The only difference is term length and the savings you make.

Is the monthly plan flexible?

Yes. The monthly plan is pay-as-you-go and can be cancelled anytime.

Why would I choose the annual plan?

The annual plan offers the best value - our lowest monthly equivalent rate, quarterly message refreshes, and a personalised email address included at no extra cost.

Is there a setup fee?

Yes. A one-time £95 setup fee covers the full build and branding of your system. This includes tailored configuration of your review request system, branded email templates featuring your logo, colour scheme, and tone of voice, and ensures all automated workflows are fully implemented and operational from day one.

YOUR TEAM

Will our staff need to do anything?

Just one thing: after each sale, submit the client’s name and email/phone via your private link. That’s it. No training, no software to learn. To make it even easier, we also provide a QR code print-out you can keep at your sales desk. Staff simply scan it with any phone or iPad, and it takes them straight to your branded submission form. No logging in, no wasted time. The process takes seconds, so selling always comes first.

Can this process be automated?

Other platforms blast every customer automatically, but that’s not how jewellers work, and it’s not how we work either. You know your clients personally. Some purchases are sensitive, private, or simply not right to request a review for. That’s why you stay in control through your branded Review Drop-Off Form, quick, discreet, and selective.